Privacy policy

Overview: Khai Khaii ('we', 'our', 'us') respects your privacy. This policy explains what data we collect and how we use it.

Information We Collect:

• Identity & Contact: name, phone, email, address.
• Transactional: order details, payment status (payment details are handled by our payment partners).
• Technical: device identifiers, cookies, IP, app/website interactions.

How We Use Information:

• Process and deliver orders.
• Provide customer support and resolve disputes.
• Improve our services and user experience.
• Send service updates and promotional messages (opt-out available).

Sharing of Information:

• With restaurants and delivery partners to fulfill orders.
• With payment gateway/banks for processing transactions.
• With authorities where required by law.
• We do not sell personal data.

Data Security:

• We use reasonable technical and organizational measures to protect data; however, no method is 100% secure.

Your Rights:

• You may request access, correction, or deletion of your data by writing to kunal@khaikhaii.com.

Last updated: 26 August 2025